From time to time this practice also invites patients to complete a more detailed questionnaire on their views of the practice and how it could be improved. These surveys are completely confidential and help us improve our services. If you are unhappy with any aspect of the care you receive from this practice, we are keen to know about it. Please feel free to talk to your doctor or the receptionist about any problems you have with the service we provide. You may also wish to provide feedback to firstname.lastname@example.org
If you have a complaint that you wish to be dealt with outside of the practice, you can contact the NSW Health Care Complaints Commission.
The address is:-
Health Care Complaints Commission
Locked Mail Bag 18
STRAWBERRY HILLS NSW 2012
Phone: (02) 9219 7444